Privacy

Information we receive

A Project Brief may include your name, email address, phone number, preferred contact method, general property area and city, ownership status, project type, stage, timing, budget status, construction-loan interest selection and project description. Please do not submit confidential financial documents or full property records through the website form.

A completed-project visit request also collects a general property location and approximate budget range. A Construction Loan Review collects permit status, when funding is needed, the approximate construction budget and requested loan amount, together with the property, project and contact information needed to review the enquiry.

A Rebuild Support project enquiry collects your name, preferred phone or email contact method, the contact details you provide, project city or general location and project type, including a description when Other is selected. You may also provide a preferred contact time, estimated build budget, estimated financing amount, project stage, start timeline and project description. We also record your consent to be contacted about the enquiry and its submission time, the enquiry source page and a submission reference.

The website may also receive technical information needed for hosting and security.

For the Rebuild Support form, when lead attribution is enabled and you have accepted optional analytics and advertising technologies at the time you submit, we may also receive campaign tags (UTM parameters), Google ad click identifiers, the landing-page URL and referring website. We use these details to understand which pages and campaigns lead to enquiries.

How information is used

DLhome uses submitted information to review and respond to an enquiry, understand the proposed property and project, coordinate an appropriate follow-up and operate and protect the website.

When optional measurement is enabled, DLhome uses Google Analytics 4 (GA4) for website performance and enquiry measurement, with Google Tag Manager to deploy and manage approved measurement tags. These technologies are loaded only after you give consent.

You can choose Accept cookies or Reject cookies for optional analytics and advertising technologies, and change your choice later through Privacy choices in the footer. Basic site functions and enquiry forms do not require analytics consent. If you withdraw consent after Google tags have loaded, they may still send cookieless consent or measurement signals; they will not be loaded on your next full page load while your choice remains rejected.

We do not intentionally send form-entered customer names, email addresses, phone numbers, project details, budgets or financing free-text into GA4 custom events.

Construction loan enquiries

If you request a construction loan, DLhome may use the information provided to review the private construction lending enquiry.

A construction loan is subject to individual review, eligibility, documentation and approval.

Service providers

DLhome may use service providers for website hosting, security verification, analytics, customer relationship management and email delivery where those services are configured. They receive only the information needed to perform those functions and are not used to broaden the purpose of the enquiry.

Access, correction and deletion

You may ask to access or correct information you submitted, or request deletion. A deletion request may be subject to legal, security and operational requirements that require limited information to be retained.

Security limitations

Reasonable measures are used to protect submitted information, but no Internet transmission or storage system can be guaranteed to be completely secure.

Contact

For privacy, access, correction or deletion enquiries, contact DLhome at info@dlhome.ca.